Free delivery on orders over A$79.90

30-day returns

Tracked delivery on every order

Product Safety & Information

Last updated: 14 September 2026

This page gathers product safety and identification information for our products, including the information required for customers in the European Union under Regulation (EU) 2023/988 on general product safety (GPSR). Nothing on this page limits your rights under the Australian Consumer Law.

Seller

KZL Agency OÜ, trading as Casamé Home.
Company contact address: Keemia tn 4, Tallinn, 10616 Harjumaa, Estonia.
Email: info@casamehome.com.
WhatsApp: Message +1 408 709 5846.

Manufacturer details for any item are available on request at the address above — please include your order number.

Product identification

Each item is identified by its title, internal reference (SKU) and, where applicable, the batch information on its label or packaging. Keep your order confirmation e-mail: it allows us to identify the exact item concerned.

Composition and care

  • The textile composition of each item is stated on its product page and label.
  • Always follow the care label. Unless stated otherwise: machine wash cold or at 30 °C max, gentle cycle, no bleach, low-temperature or air drying, gentle ironing if needed.
  • See our installation guide for correct fitting without excess strain on seams.

General warnings

  • Keep home textiles away from open flames, candles, fireplaces and other intense heat sources.
  • Covers and throws are not toys and are not safety equipment.
  • Plastic packaging presents a suffocation risk: keep away from children.
  • Small accessories (e.g. foam tuck-in strips) must be kept out of reach of young children.
  • Stop using any item showing a defect that could affect safety, and contact us.

Reporting a safety issue

If you notice a safety defect on one of our products, contact us immediately at info@casamehome.com (subject: "Product safety") with your order number and photos if possible. In the event of a product recall, we directly inform affected customers and publish the information on this page.